Loading

 Services  

  IBM FileNet P8
    5.5
   
  IBM Case Foundation
    5.2.1
   
  IBM Case Manager
    5.3.2
    5.2
   
  IBM Content Navigator
    3.0.6
    2.0.3.6
   
  IBM Enterprise Records
    5.1
   
  IBM Datacap
    9.1.7
    9.0.1
   
   
   
   
 
 
IBM Case Foundation 5.2.1 - Maintain the Workflow System - F233G (1.0 Day)

This course is for anyone who is responsible for day-to-day operations of a production IBM Case Foundation workflow application.


Delivery Type: Classroom (Hands-on labs) Course Type: Public or Private on-site
Pre-requisites:

You should have:

  • Familiarity with Windows 2008 operating systems.
  • Familiarity with Java and Java Virtual Machines.
  • General knowledge of relational database management systems.
  • General knowledge of P8 Platform security concepts.
  • General workflow terminology:
    • Workflow
    • Workflow definitions
    • Queues


Course Topics:
        Use administrative tools for maintenance
  • Maintaining a workflow system
  • Administrative tools for the Workflow system
  • Administration Console for Content Platform Engine
  • Lock an isolated region
  • Workflow system component administration
  • Process Administrator
  • Start Process Administrator
  • Process Services Ping page
  • System Dashboard
  • vwtool
  • Logging systems
       Monitor with the Process Services Ping page
  • Process Services Ping Page
  • Process Services Ping Page: Overview
  • Process Services Ping Page: URL
  • Ping Page: Log file location
  • Ping page: Helpful links
  • Sample: API Stats
       Monitor with System Dashboard
  • What is System Dashboard?
  • Why use System Dashboard?
  • Dashboard Terms (1)
  • Dashboard Terms (2)
  • System Dashboard Structure
  • Create clusters to view data
  • Use the Dashboard views
  • Execute options for Listener node and view data
  • Archiving Manager
  • Configuration Guidelines
  • Process counters to watch (examples)
       Monitor with vwtool
  • Use vwtool to monitor an isolated region
  • Start vwtool
  • Obtain status information on workflow system
  • Run loadstatus
  • Report memory usage, database usage
  • Report version and system configuration
       Maintain event logs
  • Event tools
  • Event architecture1
  • About event logging
  • View event logs
  • View events with New Workflow Search
  • View events with Process Administrator
  • Event log maintenance guidelines
  • Select event log options
  • PELog
       Troubleshoot the workflow system
  • Troubleshooting overview
  • Support resources
  • Collecting data
  • For Process Clients issues: fnlog4j.properties
  • Fnlog4j concepts
  • Enable fnlog4j
  • Two trace methods both use log4j
  • vwtool trace log options