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 Services     Home > Services > Training > IBM Case Manager 5.3.2 > F2900G - IBM Case Manager 5.3.2: IBM Case Manager Essentials

  IBM FileNet P8
    5.5
   
  IBM Case Foundation
    5.2.1
   
  IBM Case Manager
    5.3.2
    5.2
   
  IBM Content Navigator
    3.0.6
    2.0.3.6
   
  IBM Enterprise Records
    5.1
   
  IBM Datacap
    9.1.7
    9.0.1
   
   
   
   
 
 
IBM Case Manager 5.3.2: IBM Case Manager Essentials - F2900G (1.0 Day)

This course is an introduction to IBM Case Manager, concepts, functions, and architecture. Participants use an IBM Case Manager system to practice the skills that are required by case workers to process cases and create runtime tasks. 
Delivery Type: Classroom (Hands-on labs) Course Type: Public or Private on-site
Course Topics:
       Introduction to IBM Case Manager    
  • Describe the uses of IBM Case Manager    
  • Identify components of IBM Case Manager
       Create and process a case    
  • Identify a case    
  • List the components of a case type    
  • Describe the IBM Case Manager Client    
  • Add a case and process a work item
       Review a case    
  • Search for a case    
  • Review a case    
  • Add annotations and comments to a case    
  • Split a case
       Structure of a solution    
  • Describe IBM Case Manager solutions and their assets    
  • Identify IBM Case Manager environments    
  • Explore the IBM Case Manager Builder Step Designer