Build and deploy a solution    

• Build a solution    
• Deploy a solution    
• Test a solution    
• Manage roles    
• Redeploy a solution

       Create properties and document classes    

• Create case properties    
• Create task properties    
• Create a business object    
• Create document classes    

       Create roles and in-baskets    

• Create roles    
• Create in-baskets            

       Create tasks    

• Create a to-do task    
• Create a container task    
• Add the to-do list widget to the Case Details page        

       Create a step map    

• Open a task in Step Designer    
• Create a step map    
• Add a workgroup to a step map    
• Add an attachment to a step map    

       Use preconditions and sets    

• Organize tasks with preconditions     
• Organize tasks with inclusive sets    
• Organize tasks with exclusive sets        

       Automate case packaging    

• Open a task in Process Designer    
• Add a component step to a task    
• Use a component step to package a case    

       Add case stages

• Add case stages to a solution    
• Use a system step to perform a case stage operation    
• Use a case stage as a task precondition        

       Solution design principles    

• Describe solution design principles